Archive for the ‘Tips and Tricks’ Category

Google Local for improved results

Sunday, August 16th, 2009

A new article has been posted at HubPages about the benefits of using Google Local Business search to improve the performance of a website.

Marketing Your Business With Google Local

SEO services London - Google Search_1250416321782

Google Local Business Center

Thursday, April 16th, 2009

Many business owners are missing a simple trick for getting their business found online.

Google has a feature attached to its maps called Google Local Business Centre (it seems they do both English and American spellings). This feature enables business owners to list their business in Google’s local directory.

When a search is performed at Google, in addition to the normal web page results, Google will show a map at the top of the page with relevant local businesses shown on the map and listed adjacently.

We have already seen excellent results for three customers whose Google Business Centre profiles we have either created or improved.

Feeder Sites pt II

Tuesday, April 14th, 2009

We’ve added another feeder site to our stable. This time the domain is

Harrow Computer Repair

because we very close to Harrow and can repair computers in Harrow promptly.

We’ll see how this site performs for our search engine activities.

Feeder sites – good or bad?

Sunday, April 12th, 2009

Here at Support Lounge, we regularly experiment to determine the best methods of Search Engine Optimisation (SEO).

Feeder sites can be mini-sites that feed traffic to a main website based on certain keywords.

For example, because one of the things we do is fix computers in Wembley, we have just set up Wembley Computer Repair to help pick up on searches using that term. Should we keep the new site as a separate feeder page or should we re-direct the domain to this one.

We will experiment and determine which works best.

Explorer.exe missing

Sunday, May 13th, 2007

Found this fix tucked away on the ‘net.

A customer’s PC was heavily infected with trojans and viruses, including the SmitFraud 888 toolbar.

Whilst the infection had been cleaned up, the XP PC still refused to boot into Windows desktop. Attempts to manually launch explorer.exe yielded the response that the file c:windowsexplorer.exe could not be found.

Expanding a new copy of explorer.exe did not fix this little problem, but the following solved the trick:

1. Run Regedit

2 Locate and delete the following key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsexplorer.exe

3. Reboot.

Problem solved

Can’t open addresses in IE – KB908531 – MS06-015

Sunday, April 16th, 2006

I received a call from a customer around lunchtime today.

For some reason, they couldn’t open any websites, yet for some reason their PC was still opening his default homepage without any problems.

The quick indicator to the problem was several instances of verclsid.exe in Task Manager.

A google search quickly identified that this file was connected with a recent Microsoft Windows Update, KB908531 which is supposed to help verify ActiveX controls and close a security loophole.

However, it seems that the patch was very poorly written and also succeeds in preventing Windows users from accessing websites and network resources correctly.

Some comments suggest that it may be connected with HP equipment or software. This may have been the case with our client earlier today, who has an HP scanner.

The advice provided by others online certainly helped to identify the problem, a bad Windows update – and the consequent solution, remove said update, however there doesn’t seem to be any word yet on a permanent solution.

The post on the IE6 newsgroup (see quote below) is of little use for those who want to see this issue resolved.

Our advice to our customers for the moment is to surf the web sensibly and to miss out update KB908531.

We’ve determined that the majority of the issues people are having with
MS06-015 / KB908531 are due to a bad interaction between the security update
and a software component included with various HP hardware devices,
including but not limited to printers, scanners, and cameras.

Here are two fixes which should fix problems caused by the interaction with
the HP software:

Option 1 – Modify the registry

- (If you have multiple user accounts set up) Log onto the computer using an
account with Administrator privileges

- Click the Start button, then click Run and type “regedit” at the prompt,
without the quotes; this will start Registry Editor

- Locate the
CurrentVersionShellExtensionsCached key in Registry Editor

- Right click on the key and select New / DWORD Value

- Rename the resulting value “{A4DF5659-0801-4A60-9607-1C48695EFDA9}
{000214E6-0000-0000-C000-000000000046} 0×401″, without the quotes

- Right click the value, select Modify, and type “1″ into the Value Data

- Close Registry Editor

Option 2 – Kill the HP process

- Wait until Internet Explorer, Windows Explorer, or whichever component is
encountering problems is in an unresponsive state

- Click the Start button, then select Run and type “taskmgr” at the prompt,
without the quotes; this will start Task Manager

- Locate any instances of hpgs2wnd.exe or hpgs2wnf.exe in Task Manager, then
right click on them and select End Process


- Option 2 this may disable some HP device-specific functionality until you
restart your computer.

- Option 2 will correct the problem for the logged-in user, but not for all
users on a computer with multiple user accounts. For that reason, Option 1
is the preferred option.
If your computer is not currently unresponsive, you should only have to do
Option 1 or Option 2, not both. If your computer is currently unresponsive,
you should be fixed by doing Option 2.

I’m very sorry about the inconvenience this has caused you all; hopefully
this will get things back on track. Please note that MS06-015 fixes a
critical security vulnerability, so it’s very important that you reinstall
it as soon as possible if you’ve uninstalled it. Please also keep in mind
that disabling Auto Update will leave your computer unprotected even after
we release security updates. I understand that this experience has been
very frustrating for many of you, but I really must still strongly recommend
that you leave [Automatic Updates] enabled for your own safety.

Update: 28/4/06

Microsoft is to release a new version of its patch, in order to patch the previous one.

If you had downloaded the problematic patch, the new one will be automatically downloaded and applied.

More information at ZDNet.